Terms & Conditions
Last Updated: June 15th, 2025
Welcome to our website and services. These Terms and Conditions ("Terms") govern your access to and use of our website, products, and services (collectively referred to as the "Services").
The Services are operated by Shenzhen Bohui E-commerce Co., Ltd, a company registered in Shenzhen, Guangdong Province, People's Republic of China ("Company", "we", "our", or "us").
By accessing or using our website, purchasing our products, or interacting with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you should discontinue use of the website and services immediately.
1. Eligibility and Acceptance of Terms
By using our Services, you represent and warrant that:
You are at least 18 years of age or using the website under the supervision of a parent or legal guardian.
You have the legal capacity to enter into a binding agreement.
All information you provide to us is accurate and complete.
If you use the Services on behalf of a business or organization, you represent that you have the authority to bind that entity to these Terms.
2. Website Use
You agree to use our website and services only for lawful purposes and in accordance with these Terms.
You agree not to:
Violate any applicable laws or regulations
Attempt unauthorized access to our website systems
Interfere with the security or functionality of the website
Upload or distribute malicious software or harmful code
Use the website for fraudulent or misleading activities
We reserve the right to restrict or terminate access to users who violate these Terms.
3. Products and Services
Our website provides customers with access to various products, including footwear and related items.
We make every effort to ensure that product descriptions, images, and pricing information are accurate. However:
Product colors may vary slightly due to display differences
Product descriptions may occasionally contain minor errors
Prices and availability may change without prior notice
We reserve the right to modify or discontinue any product or service at any time.
4. Orders and Acceptance
When you place an order through our website, you agree that:
The information provided during checkout is accurate and complete
You are authorized to use the payment method provided
The order constitutes an offer to purchase the selected products
We reserve the right to:
Accept or decline any order at our discretion
Cancel orders in cases of pricing errors or suspected fraud
Limit quantities purchased per customer
If an order is cancelled after payment has been completed, a refund will be issued.
5. Pricing and Payment
All prices displayed on the website are listed in U.S. Dollars (USD) unless otherwise stated.
Payment must be completed at the time of purchase using the available payment methods provided on the website.
We may use third-party payment processors to securely process transactions. We are not responsible for delays or errors caused by these external payment providers.
Customers are responsible for any applicable taxes, duties, or import fees imposed by local authorities in their country.
6. Shipping and Delivery
We aim to process and ship orders as quickly as possible. Delivery times may vary depending on the destination and shipping method.
Under normal circumstances, orders are delivered within 15–30 days after shipping.
However, delays may occur due to factors beyond our control, including:
customs inspections
international logistics delays
weather conditions
local courier disruptions
Customers will receive tracking information once the order has been shipped.
7. Returns and Exchanges
If you are not satisfied with your purchase, you may request a return or exchange according to our Return and Refund Policy.
Generally:
Returns must be requested within 30 days of delivery
Items must be unused and returned in original condition
Original packaging must be included
Additional details regarding returns, exchanges, and refunds can be found in our dedicated Return Policy page.
8. Intellectual Property
All content available on the website, including but not limited to:
logos
images
text
graphics
product designs
website layout
software code
is the intellectual property of the Company or its licensors and is protected by applicable intellectual property laws.
You may not copy, reproduce, distribute, or modify any content without prior written permission from the Company.
9. User Content
Users may submit reviews, comments, or feedback through our website.
By submitting such content, you grant the Company a non-exclusive, worldwide, royalty-free license to use, display, reproduce, and distribute the content for marketing or operational purposes.
You agree that any content you submit:
does not violate any law
does not infringe third-party rights
does not contain harmful, defamatory, or misleading information.
We reserve the right to remove user content that violates these Terms.
10. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us.
We are not responsible for:
the content of third-party websites
their privacy practices
their terms of service
Your interactions with third-party websites are governed by their own policies.
11. Disclaimer of Warranties
Our website and services are provided on an "as is" and "as available" basis.
We make no guarantees that:
the website will operate without interruption
the website will be free of errors
the website will be completely secure
To the fullest extent permitted by law, we disclaim all warranties, whether express or implied.
12. Limitation of Liability
To the maximum extent permitted by law, the Company shall not be liable for any indirect, incidental, or consequential damages arising from:
use of the website
inability to access the website
delays in delivery
technical errors or system interruptions
In any case, the Company's total liability shall not exceed the amount paid by the customer for the product in question.
13. Force Majeure
We shall not be held responsible for delays or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:
natural disasters
war
government actions
internet or telecommunications failures
transportation disruptions.
14. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the People's Republic of China.
Any disputes arising from these Terms or the use of our Services shall first be resolved through friendly negotiation.
If a resolution cannot be reached, the dispute shall be submitted to the People’s Court with jurisdiction over Shenzhen, Guangdong Province, China.
15. Changes to These Terms
We reserve the right to modify or update these Terms at any time.
Updated versions will be posted on this page with a revised "Last Updated" date.
Your continued use of the website after any changes constitutes acceptance of the updated Terms.
16. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us:
Company Name: Shenzhen Bohui E-commerce Co., Ltd
Address: C1205, Bulongcheng, Sanlian Community, Jihua Street, Longgang District, Shenzhen China
Email: [email protected]